Security/Credit Card Information
Sirrah Candle Company (“SirrahCandleCo”) provides secure online ordering for your protection and ease of mind. Your name, personal information and your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent, encrypted, directly to a computer system that is NOT on the Internet.
We understand how important it is to you to have your privacy protected. It is important to SirrahCandleCo as well. All your personal information is stored in an “offline” environment. At no time is any customer information accessible through the Internet.
When you visit us, our Website (“SirrahCandleCo.com”) automatically recognizes your Internet service provider. Other information that is automatically gathered is related to the number of pages you visit and the amount of time you spend on our site. We review this information to improve our Website and to help us tailor our site to your needs.
Information Provided By You
We may use your email address to contact you with questions about your order, or, we may be responding to questions that you asked us. With your permission, we may send email notices to you regarding new products, weekly specials, or online promotions. We will not rent or trade your email address to other companies for any reason. Any other personal information that you may provide to us will only be looked at as part of a larger pool of similar information from many other customers and will always remain confidential. This information will be used to help us improve our Website and to identify products and/or services that may be of interest to you.
What Information Do We Collect? Why Do We Need It?
We May Collect Your Name, Address and Phone Number.
When you order from Sirrah Candle Company, we will need your name, street address, telephone number or other pertinent “offline” contact information to complete and support your orders from the SirrahCandleCo.com Website. This information may be disclosed to our staff and third parties only if they are involved in the completion, delivery or support of your order or your use of the SirrahCandleCo.com Website.
We May Collect Your Email Address.
We may request your email address, or other information needed to contact you online. We use it to complete and support your orders from and use of the SirrahCandleCo.com Website, to respond to any questions you might have and to provide you with information about specials occurring on the www.sirrahcandleco.com Website if you have “opted in” to receive it. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the SirrahCandleCo.com Website.
We May Collect Purchase Information.
We may collect payment information generated by the purchase of a product or service. We use this information to process your order and support your use of the www.SirrahCandleCo.com Website. This information may be disclosed to our staff and to third parties only if they are involved in the completion, delivery or support of your order or your use of the SirrahCandleCo.com.
Are There Certain Instances Where This Information May be Disclosed?
In rare instances, we may disclose your information if we believe it is necessary to protect our legal rights, if harmful conduct is threatened to You, Sirrah Candle Company Inc., or if Sirrah Candle Company Inc. is served with valid legal process, such as a subpoena, search warrant, statute or court order, or, if SirrahCandleCo.com believes that membership has been used to commit an unlawful act or acts that may endanger the health or safety of another user or the general public.
How Do We Protect The Information You Give Us?
Receiving Email from Sirrah Candle Company
www.sirrahcandleco.com may offer email newsletters or special announcements to those who have provided us their email address. You may only receive a newsletter or email if you agree during registration to receive this information. We respect your right to have your personal information used only as you intended. If you are not interested in receiving information from SirrahCandleCo.com, we will cease forwarding it to you. Unsubscribe instructions are included in each email newsletter. Please note that when you make a purchase from SirrahCandleCo. we will send you an email, which confirms your order, and, we may also need to contact you by phone, mail or email if we have other questions regarding your order.
Acceptance of the Terms